Basis of This Privacy Policy

Our Privacy Policy governs the handling of Personal Information collected from users of our websites, applications, Wi-Fi hotspots, and other digital services, as well as from individuals we interact with, including current and prospective clients, visitors to our physical sites, and others we engage with, both online and offline, in our service provision. This comprehensive approach ensures that we responsibly manage personal information across all points of contact.

Data Usage Practices

We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries (whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site

Our main aim in gathering Your Personal Information is to provide You with a customised service

We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental freedoms with regard to Your Personal Information

We will only collect record share process and store Personal Information which is needed to:

(a)fulfill Our contractual obligations towards You and Our business partners as may exist from time to time within the Network and/or
(b)process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;
(c)serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or
(d)respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or
(e)send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you
a.by electronic means where you contact us and (opt-out) via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently (opt-out); and/or
b.by non-electronic means that we consider may be of interest to You unless you (opt-out) via tick box or otherwise

We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such aggregate and anonymised Personal Information to third parties

If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause then We will cease contacting You although You acknowledge that his may prevent Us from providing the Site or services to You

If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and the related purpose

If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You about this and seek Your permission to do so

Data Utilization and Its Implications

To send enquiry responses, promotions, or other correspondence.
To pass your contact details onto the service provider so that they can respond to you directly. Your details will not be passed to anyone else without your permission.
For research purposes.
To contact you in response to any feedback you sent.
To send marketing communications where your permission has been granted, or when permitted by law.
To respond to your queries and to resolve complaints
To personalise website services (for example, so you can sign in), remembering your settings, displaying personalised advertising as well as measuring advert effectiveness, recognising you when you sign in on different devices and tailoring marketing communications based on user preferences.
To carry out marketing analysis, for example analysis of usage on the website to better understand user interests and preferences, and to improve marketing by making it more relevant to these interests and preferences.
To improve marketing communications, bulletins are analysed to measure the effectiveness of links and usage of links; information of these bulletins by users.
To sell advertising space on the website. company is funded by advertising.
For statistical purposes such as analysing the performance of the website and to understand how visitors use them.
For security and fraud prevention, and to ensure that the website is safe and secure and used in line with terms of use.
To comply with applicable laws and regulations.

Third-party Content Policy

Your email and other personal data may be shared with data processors for targeted advertising purposes. We ensure all data processors adhere to strict data protection laws and guidelines.

Data Confidentiality Rules

Safeguarding Your Data

We use technical and organizational measures to protect your data, such as password protection and secure servers. SSL technology encrypts payment details to enhance security. If you believe your data has been compromised, notify us immediately to allow us to address the breach swiftly.

Guidance on External Web Links

Occasionally, and at our discretion, we may feature or include third-party products or services on our website or link to external sites operated by third parties. These third-party sites operate under their own privacy policies, separate from ours. We hold no responsibility or liability for the content, activities, or privacy practices of these linked websites. Nevertheless, we are committed to protecting the integrity of our website and value feedback regarding these third-party sites. We encourage users to note the disclaimer that follows such links: "You are being redirected to a website outside of our organization. We are not responsible for any aspect of the external website.”

Talk to Customer Support

If you have any questions or require more details about our Privacy Policy, please feel free to get in touch.

Your Data: Understanding Your Rights

You are entitled to certain rights over your personal data, which include not having it used for direct marketing unless you consent. Typically, we will notify you before using your data for marketing and give you the power to opt-out by checking specific boxes when we collect your data, or you can directly contact us.

Access: You are allowed to see the personal data we hold about you.
Correction: You have the right to have incorrect data we hold about you corrected.
Deletion: You may request that we delete your personal data in certain scenarios.
Objection: You have the right to object to our processing of your personal data in particular circumstances.
Restriction: You can request that we restrict processing of your personal data under specific conditions.
Portability: You can ask for your personal data to be transferred to you or a third party.
Revocation of Consent: At any time, you may withdraw your consent to the processing of your personal data.

Additional Provisions

Your Agreement to Privacy Practices

By continuing to use our website, you implicitly agree to our collection, usage, and sharing of your personal information as detailed in our Privacy Policy. You acknowledge that our Terms of Use are also applicable to this policy as fully detailed herein. Should you disagree with any part of our Privacy Policy, you should discontinue use of our site immediately.

Cookie Information

Cookies are essential tools that store your preferences and automate login processes, as detailed in our Cookies Policy. We also maintain logs of technical details related to your visits, purely for statistical purposes, including your IP address, domain, the sites you navigated from, and your browser type. This information is strictly used to enhance site functionality and is never shared with third parties, except as required by law.